What is a Virtual Assistant?

A Virtual Assistant (VA) is an independent entrepreneur providing administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA assists clients in his/her area of expertise from his/her own office on a contractual basis.

I've Never Hired a Virtual Assistant....What Exactly Do You Do?

VAs have expertise in a variety of areas, often gained through years of experience in corporate settings. A variety of tasks can be performed, ranging from the simple to the complex. An example of a simple task might be preparing correspondence or typing a resume; a more complex task would be creating and monitoring a special project, such as a marketing effort or designing web pages for your business. VAs are talented, professional and flexible.

Why Shouldn't I Just Hire a Temp from an Agency?

That's always an option; you know your needs best. A temporary worker can be "hit or miss" - sometimes you'll have a very talented one but other times your experience might not be as positive. A virtual assistant, however, is a small business owner who understands the importance of performing well for the client. A virtual assistant becomes the supportive partner you need to get the work done quickly and correctly. And you pay only for the work performed, excluding coffee breaks, lunch or other down time. The focus is your assignment, not time spent in the office.

Do I Have to Commit to a Minimum Time?

No, it depends on your needs. Shadow Executive Services charges an hourly rate, using 15 minutes as the minimum block. You will receive an estimate of the time it will take to perform the requested service. An agreement will be prepared describing the assignment and the expectations of both parties. Upon approval, you are committed for that assignment only. Future assignments can be handled similarly. Ongoing assignments are available as well.

How Do You Determine the Cost of an Assignment?

Estimates are made using Industry Production Standards, which are guidelines published by the Association of Business Support Services International, Inc. and Executive Suite Association. The quality of your material is considered as well. In other words, if your handwriting is legible, the material is well organized and the assignment is straightforward, it would be given a lower difficulty score, which means a cost savings to you. You can click here for more details regarding how your assignment is classified.

What About Privacy Issues?

We understand that protecting your privacy is critical. Each agreement includes a confidentiality clause designed to fit your needs. We will honor and protect the privacy level you specify in the agreement.